Customers may discover a business on Instagram, Google, WhatsApp, a printed brochure, or a shop window. A single shareable support link gives every channel the same clear destination, even when the business does not have a complex website.

Where to place the link

Instagram and other social profile bios
the website field in a WhatsApp Business profile
Google Business links
campaign pages and email signatures
QR codes on windows, tables, packaging, or printed material

Design a focused opening

Instead of showing a long menu, start with the actions customers need most:

ask a frequent question
request an appointment or reservation
get location and opening hours
leave feedback
ask for a human follow-up

The assistant can then ask only the questions needed for the selected outcome.

Keep channel tracking simple

Use distinct campaign parameters or managed links when you need to understand which source produced a conversation. Do not create so many versions that links become difficult to maintain.

Make the destination durable

Test mobile behaviour, privacy notices, accessibility, and the fallback contact route. If printed QR codes will remain in circulation, use a destination you can update without reprinting everything.

A one-link strategy works best when the conversation is fast, branded, and connected to a clear team workflow.

Learn more about AI assistant QR codes or start free.