AI Customer Support Assistant

Instant Replies

Reply to customer questions instantly, increase sales, and deliver 24/7 support with an AI experience built for European businesses.

Open Dashboard

How It Works

  1. Step 1

    Sign In and Create Your Assistant

    Sign in quickly, define your business, and launch an AI assistant tailored to your brand.

  2. Step 2

    Get Your Link or Widget and Share It

    Use your dedicated URL or widget on Google Maps, Instagram bio, your website, and anywhere your customers reach you.

  3. Step 3

    Manage It from the Dashboard

    Track feedback and reservations from one panel and automate the flow with tools like Google Calendar.

  4. Step 4

    Choose Your Plan

    Choose Light, Standard, or Pro and get started with standard setup included.

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Features

Automate customer support with instant replies, feedback collection, appointments, and integrations.

Instant Replies

Answer frequently asked questions in seconds. Less waiting, happier customers.

24/7 Availability

Keep conversations open outside business hours and recover missed opportunities.

Questions, Requests, and Feedback

Collect complaints, suggestions, and requests in one flow so your team sees clear next actions.

Booking and Appointment Management

Let customers leave a reservation or appointment request right in the chat.

Integrations

Connect Google Calendar, WhatsApp, SMS, and more to automate the full workflow.

Customizable

Match your brand with custom colors, welcome messages, and quick actions.

Security

Built with privacy, data minimization, and secure handling in mind.

Your Business Dashboard

Follow conversations, requests, and performance from a single management panel.

Shareable Business Link

Share a dedicated chat link or embed it on your site with an iframe widget.

Solutions Built for Your Industry

Deliver a better customer experience with assistants tailored to how your business actually works.

Plans & Pricing

Monthly
Yearly
2 months free

Light

Small businesses, single-location clinics, and first-time users

390/year
  • 150 AI conversations / month
  • 1 website
  • 1 branch
  • 1 language
  • 1 dashboard user
  • Basic reporting
  • No setup fee
Most Popular

Standard

Growing businesses and teams with more than one branch

690/year
  • 500 AI conversations / month
  • 1 website
  • 2 branches
  • 2 languages
  • 3 dashboard users
  • WhatsApp handoff
  • Basic lead scoring
  • Monthly report
  • CRM integration available as an add-on
  • No setup fee

Pro

Multi-location clinics and companies with higher advertising volume

1,190/year
  • 1,500 AI conversations / month
  • 2 websites
  • 5 branches
  • 5 languages
  • 10 dashboard users
  • Advanced lead scoring
  • 1 standard CRM integration
  • Advanced reporting and monthly optimisation
  • No setup fee

Enterprise

More than five branches or custom technology and service requirements

Let's talk
  • Custom AI conversation allowance
  • Custom CRM or ERP integration
  • White-label option
  • SSO and SLA options
  • Custom development
  • Standard setup included

Annual subscriptions include 12 months of service for the price of 10. Standard setup is free on every plan.

Latest Posts

Recent writing on AI, customer experience, and business efficiency.

Frequently Asked Questions

Answera Chat supports natural business conversations in German, English, and Turkish, and can follow a customer who switches languages.

No. Setup takes only a few minutes. You can add the code to your website or simply share your dedicated chat link.

It works with websites, WhatsApp Business, Instagram, and tools like Google Calendar.

Yes. Data is encrypted and handled with privacy-focused processes.

Yes. You can create and manage multiple businesses, brands, or branches from a single account.

No. The assistant answers based on the information you provide and can gracefully route unknown topics instead of inventing answers.

The limited 90-day pilot for the first customers includes 300 AI conversations per month, two languages, lead capture, WhatsApp handoff, and weekly optimisation. Customers move to Light, Standard, or Pro after the pilot.

Yes. Answera Chat stays active 24/7 and replies instantly even when your team is offline.

You receive notifications at 80% and 100% usage. You can add another 100 AI conversations or move to a higher plan.

Absolutely. Answera Chat is designed to help small and medium-sized businesses automate customer communication without enterprise overhead.