Pricing · AI Customer Support

Plans & Pricing

Monthly
Yearly
2 months free

Light

Small businesses, single-location clinics, and first-time users

390/year
  • 150 AI conversations / month
  • 1 website
  • 1 branch
  • 1 language
  • 1 dashboard user
  • Basic reporting
  • No setup fee
Most Popular

Standard

Growing businesses and teams with more than one branch

690/year
  • 500 AI conversations / month
  • 1 website
  • 2 branches
  • 2 languages
  • 3 dashboard users
  • WhatsApp handoff
  • Basic lead scoring
  • Monthly report
  • CRM integration available as an add-on
  • No setup fee

Pro

Multi-location clinics and companies with higher advertising volume

1,190/year
  • 1,500 AI conversations / month
  • 2 websites
  • 5 branches
  • 5 languages
  • 10 dashboard users
  • Advanced lead scoring
  • 1 standard CRM integration
  • Advanced reporting and monthly optimisation
  • No setup fee

Enterprise

More than five branches or custom technology and service requirements

Let's talk
  • Custom AI conversation allowance
  • Custom CRM or ERP integration
  • White-label option
  • SSO and SLA options
  • Custom development
  • Standard setup included

Annual subscriptions include 12 months of service for the price of 10. Standard setup is free on every plan.

How is an AI conversation counted?

All messages from one visitor on the same channel within a 24-hour window count as one AI conversation, regardless of the number of messages exchanged.

  • Spam, bot traffic, and test conversations do not use the allowance.
  • Usage notifications are sent at 80% and 100% of the allowance.
  • You can add a conversation pack or move to a higher plan.

Add-ons

Additional branch
€15/month
Additional website
€25/month
Additional language
€10/month
Additional 100 AI conversations
€15
Standard CRM integration
€250+
Custom API integration
€500+
White-label chat widget
€50/month

Custom Enterprise Offer

For more than five branches, custom CRM or ERP integrations, white-label delivery, SSO, SLA, or bespoke development, the platform fee, allowance, integrations, and development scope are priced individually.

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First 5-10 customers

90-Day Pilot Programme

€39/month × 3 months = €117

A limited-entry programme for measuring Answera Chat with real customer traffic.

  • 300 AI conversations per month
  • 2 languages
  • Lead capture
  • WhatsApp handoff
  • Weekly optimisation
  • Move to Light, Standard, or Pro after the pilot

Agency & White-label Options

Referral Partner

20% first-year commission

The agency refers the customer; the agreement is signed directly with Answera Chat.

Reseller Partner

25-30% reseller discount

Requires at least five active customers; the agency provides first-line support.

White-label Partner

€400/month

Minimum 12 months; five accounts and 5,000 AI conversations included. Additional accounts are €30/month.